Employee Status: Regular, Full-Time, Exempt
Reports to: Customer Service and Inside Sales Supervisor

Provide frontline communications with CLARISONIC customers via phone and email. Educate professionals and consumers on the clinical benefits of CLARISONIC; promote and sell CLARISONIC products to target customers.

• Prospect for new accounts using tradeshow and marketing leads and the internet.
• Use CRM to promote skin care professionals through a defined sales cycle, from initial trial through distribution to end users.
• Collaborate with outside sales representatives on account qualifications and sales cycle promotion in a designated territory.
• Support end user customers with any and all service-related issues.
• Participate in tradeshows and retail events as needed.

• Bachelor’s degree or equivalent work experience.
• Minimum 3 years sales and service experience, preferably with skin care professionals.
• Knowledgeable and competent in the key elements of inside sales, including:
• Customer qualification, acquisition, and business development
• Effective interface with outside sales representatives and sales management
• Effective sales closing
• Outstanding customer service skills
• Self-motivated, directed, and possess excellent organization, communication (verbal and written), interpersonal and negotiation skills. Interface effectively with all levels in the organization, and excel in a team-oriented environment.
• Able to manage multiple projects, work effectively in a changing environment and meet ongoing and overlapping deadlines.
• Proficient with Microsoft applications, including Excel, Word, Access, and PowerPoint, and with customer relationship management databases.
• Proven ability to work with confidential and proprietary information and data.